Customer and itinerary scope
Describe traveller details, destinations, dates, and the inclusions that staff must communicate consistently.
M AND R SOLUTION
Choose how you’d like to reach our team.
TRAVEL · Hospitality & travel
Keep the itinerary, customer agreement, and trip costs aligned.
Explore travel and tour management through customer enquiries, itinerary planning, supplier commitments, and booking settlement.
Contact us for pricingConfirm modules, services, and commercial terms in a written proposal.
Discuss the modules, users and deployment your business needs.
Built around your work
TRAVEL identifies the travel and tour management offering. Tour businesses need to coordinate what a customer has agreed with services provided by transport, accommodation, and other suppliers. Use a representative trip to review the operational record, including revisions, deposits, and the point at which each supplier commitment becomes firm.
An itinerary change may affect several suppliers and the customer account, making the current trip agreement difficult to explain.
Describe traveller details, destinations, dates, and the inclusions that staff must communicate consistently.
Review how accommodation, transport, and activity requirements are confirmed and which staff own each handover.
Map customer deposits, supplier costs, amendments, and refunds against the commercial agreement for a trip.
Example workflow
Review the traveller's requirements and the proposed itinerary and inclusions.
Trace supplier confirmations and any changes to the customer's agreed plan.
Compare collections, supplier commitments, and the financial effect of an amendment.
Operational visibility
Bring the fields, reporting periods, and examples your team uses. Agree the available formats and any additional report work in the implementation scope.
Before you decide
Ticketing systems, airline connections, and reservation network access are not established by the module title. Provide your ticketing workflow and request a specific compatibility review.
Bring an example of each, including supplier costs and amendment rules. Use the demonstration to establish the supported configuration for your operating model.
Bring a representative business example for TRAVEL, including a correction or exception. Review the steps on this page with the team and agree which are supported by the proposed release, configuration, and services.
Request a proposal listing the selected modules, users, locations, deployment, migration, training, and support. Ask for taxes and ongoing charges to be itemised, with acceptance criteria and responsibilities agreed before implementation.
Configuration & support
Choose a configuration with clear responsibilities and commercial terms.
Confirm modules, users, branches, integrations and deployment requirements in your proposal. Displayed prices apply to the listed configuration.
Ask us to itemise taxes, hosting, migration, training and ongoing support. Support, updates and annual maintenance, where applicable, depend on your purchased plan and signed agreement.
Your next step
Discuss Travel & Tour Management, review your requirements, and agree the configuration, services, and next steps with our team.