M AND R SOLUTION
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M AND R SOLUTION · Corporate assurance
Bring the right questions to your software evaluation. Review our published terms, explore deployment options and define the details your business needs in a written proposal.
Discuss your requirementsStart with clarity
M AND R SOLUTION provides MrSolution business software. Our published terms cover ownership of your business records, software licensing and plan-based support. Our deployment guide describes cloud, on-premise and hybrid options.
Your quotation and signed agreement define the selected modules, deployment, user scope, implementation deliverables and service commitments. Use the points below to prepare your evaluation.
01 / Data & access
Our terms state that the accounting, inventory and billing records you create in the software belong to you. Agree the operational controls for your selected deployment during the technical review.
Define the data formats, record coverage and process needed for migration, reporting and contract exit. Include responsibilities and any associated costs in the agreement.
Review access permissions for your finance and operations teams. Ask which actions are logged, who can review those records and how long the records are retained.
Confirm backup frequency, retention, restore testing and responsible contacts. Agree recovery expectations and hosting locations for your chosen setup.
02 / Deployment
Compare the options in our deployment guide with your infrastructure, connectivity and internal IT policies.
Hosted deployment for teams working across locations. Confirm the hosting region, access requirements and service responsibilities in your proposal.
Deployment on your own office hardware. Review server requirements, local access, maintenance and backup responsibilities with your IT team.
Local operations with cloud synchronisation. Review the supported workflows, connectivity requirements and reconciliation process for your branches.
03 / Implementation
These planning milestones provide a basis for your implementation discussion. Delivery dates and responsibilities are set against the agreed scope.
Map your business processes, required modules, users, branches and integrations. Record what the proposed deployment includes.
Agree data migration responsibilities and reconcile sample opening balances, inventory and customer records before rollout.
Plan role-based training and business acceptance checks with your finance, operations and IT stakeholders.
Agree the cutover plan, acceptance criteria, support contacts and maintenance coverage before production use.
04 / Ongoing relationship
Support channels and response targets depend on your plan. Our terms describe email and WhatsApp support on Starter, priority telephone support and initial on-site training on Professional, and dedicated account management on Enterprise.
Confirm service hours, incident priorities, escalation contacts and response commitments in your support agreement.
The licence grants the named customer use of the software within the deployment and user scope stated in the invoice. The purchased plan and agreement define support and update entitlements.
Annual Maintenance Contract renewals cover updates and standard support for the following year. Review the quotation for implementation costs, hosting, taxes and renewal charges.
A signed licence agreement or invoice takes precedence over the website summary, as described in our terms of service.
For your review
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Share your workflows, branches, users and evaluation questions with our team.
