M AND R SOLUTION
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Website policies · Updated November 2026
How we collect, use, and protect your information.
M AND R SOLUTION ("we", "our"), Putali Sadak, Kathmandu, Nepal, operates mrsolution.com.np. This policy explains what personal information we collect through this website, why we collect it, and the choices you have.
Contact details you submit voluntarily through our demo request, contact, partner, or newsletter forms — typically your name, email address, phone number, company name, city, and industry.
Basic technical data such as pages visited, approximate location derived from IP, browser type, and referring page, collected via Google Analytics to understand how the site is used.
Questions and conversation context you choose to send to MrBot are processed to provide answers about our products and services.
We do not collect payment card details through this website. License purchases and renewals are handled through direct contact with our sales team.
To respond to demo requests and inquiries, and to schedule and conduct product demonstrations.
To provide quotations, license information, and customer support for MrSolution v2018 and related products.
To send product updates or newsletters — only if you subscribed, and every message includes a way to opt out.
Submissions from our website forms are forwarded to our internal CRM system (OneStop CRM) so our team can follow up.
We do not sell or rent your personal information to third parties.
We do not share your details with unrelated companies for their own marketing.
We do not collect more information than the forms ask for.
Inquiry and demo records are kept for as long as needed to serve you and to meet Nepal tax and record-keeping obligations (including IRD requirements applicable to our business). You may ask us to correct or delete your inquiry records at any time.
This site loads Google Analytics and Google Translate. These providers process technical data under their own privacy policies.
MrBot processes questions through this website's chat endpoint. When a hosted AI service is configured, recent conversation messages are sent to that service to generate a response; otherwise the assistant uses the website's product information.
Your product database and business records created inside MrSolution v2018 are stored on your own deployment (on-premise or the cloud option you choose) — not on this website.
You can request access to, correction of, or deletion of the personal data we hold about you by emailing [email protected].
You can unsubscribe from our newsletter at any time using the contact details on our contact page.