M AND R SOLUTION
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WORKSHOP · Manufacturing & vehicles
Give every repair job a clear scope and handover.
Explore workshop and job card management through service intake, work authorisation, parts requirements, and customer handover.
Contact us for pricingConfirm modules, services, and commercial terms in a written proposal.
Discuss the modules, users and deployment your business needs.
Built around your work
WORKSHOP identifies the service and job card workflow for a repair business. A job starts with a customer's reported problem and ends with an agreed handover, but parts, labour, and changes in scope can occur between those points. Review a complete repair example so reception, technicians, stores, and billing share the same understanding of the work.
Parts issued and work completed can become difficult to explain when the authorised job scope and later changes are not clear.
Define the customer concern, item or vehicle identity, received condition, and the work initially requested.
Discuss job ownership, estimated labour, required parts, and who approves a change discovered during service.
Review how the customer should receive the completed work, charges, and any follow-up recommendations.
Example workflow
Review the customer's concern and the identity and condition of the received item.
Trace authorisation, technician handover, parts requirements, and changes to scope.
Check completed work, the bill, and the information needed at collection.
Operational visibility
Bring the fields, reporting periods, and examples your team uses. Agree the available formats and any additional report work in the implementation scope.
Before you decide
WORKSHOP concerns repair jobs and service authorisation. VHS concerns vehicle inspections and findings. An inspection may lead to a repair, but the two records serve different purposes.
Bring your estimate format and approval rules. Ask the team to demonstrate how the proposed setup handles revisions, authorisation, and work outside the original scope.
Bring a representative business example for WORKSHOP, including a correction or exception. Review the steps on this page with the team and agree which are supported by the proposed release, configuration, and services.
Request a proposal listing the selected modules, users, locations, deployment, migration, training, and support. Ask for taxes and ongoing charges to be itemised, with acceptance criteria and responsibilities agreed before implementation.
Configuration & support
Choose a configuration with clear responsibilities and commercial terms.
Confirm modules, users, branches, integrations and deployment requirements in your proposal. Displayed prices apply to the listed configuration.
Ask us to itemise taxes, hosting, migration, training and ongoing support. Support, updates and annual maintenance, where applicable, depend on your purchased plan and signed agreement.
Your next step
Discuss Workshop & Job Card Management, review your requirements, and agree the configuration, services, and next steps with our team.
