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RESTRO-CRM · CRM, E-commerce & sales
Give guest relationships continuity beyond a meal.
Explore the CRM variant of hospitality management for guest enquiries, service follow-up, and relationship ownership.
Contact us for pricingConfirm modules, services, and commercial terms in a written proposal.
A variant of RESTRO · Hospitality Management. Review the base and variant scope together.
Discuss the modules, users and deployment your business needs.
Built around your work
RESTRO-CRM is the hospitality CRM variant for businesses evaluating the guest relationship around food service. A guest may contact the venue before a visit, ask about an event, or follow up after a meal. Review how those conversations should reach the appropriate person while keeping the dining and kitchen workflow clear.
Guest preferences, group enquiries, and promised responses can be lost when conversations stay with an individual member of staff.
Discuss the details needed to respond to a dining, group, or service enquiry without collecting unnecessary personal information.
Map the handover between guest relations and the service team, including requests that need confirmation before a visit.
Review how a service concern or future enquiry should be owned, answered, and checked by a manager.
Example workflow
Record the purpose of the visit and the questions the guest needs answered.
Agree which confirmed details the service team should receive before arrival.
Review the response to a service concern or the next agreed guest contact.
Operational visibility
Bring the fields, reporting periods, and examples your team uses. Agree the available formats and any additional report work in the implementation scope.
Before you decide
Reservation and table-booking requirements need a demonstration of the proposed setup. The CRM variant identifies a relationship workflow rather than a guarantee of a particular booking engine.
RESTRO-CRM concerns guest communication and follow-up. RESTRO-ECOM concerns online food ordering and its operational handover to the venue.
Bring a representative business example for RESTRO-CRM, including a correction or exception. Review the steps on this page with the team and agree which are supported by the proposed release, configuration, and services.
Request a proposal listing the selected modules, users, locations, deployment, migration, training, and support. Ask for taxes and ongoing charges to be itemised, with acceptance criteria and responsibilities agreed before implementation.
Configuration & support
Choose a configuration with clear responsibilities and commercial terms.
Confirm modules, users, branches, integrations and deployment requirements in your proposal. Displayed prices apply to the listed configuration.
Ask us to itemise taxes, hosting, migration, training and ongoing support. Support, updates and annual maintenance, where applicable, depend on your purchased plan and signed agreement.
Your next step
Discuss Hospitality — CRM, review your requirements, and agree the configuration, services, and next steps with our team.
