M AND R SOLUTION
Choose how you’d like to reach our team.
POS-ECOM · CRM, E-commerce & sales
Plan how online orders fit the shop floor.
Explore the E-commerce variant of POS for retailers reviewing online orders, store stock, fulfilment, and returns.
Contact us for pricingConfirm modules, services, and commercial terms in a written proposal.
A variant of POS · Point of Sales. Review the base and variant scope together.
Discuss the modules, users and deployment your business needs.
Built around your work
POS-ECOM addresses the meeting point between online selling and a physical retail counter. The important question is how a store handles an order when the same item may also be sold to a walk-in customer. Review availability, fulfilment ownership, payment status, and returns as one retail journey, with explicit boundaries for any connected storefront.
A shop and an online channel can make conflicting promises when item availability and order responsibility are not clearly agreed.
Identify which store items should be listed online and the price and availability information each channel needs.
Review who accepts, picks, and hands over an order. Discuss delivery or collection processes using a real store scenario.
Examine cancellation and return cases, including how the original payment and stock movement should be treated.
Example workflow
Review the retail item details and the availability promised to a customer.
Trace the accepted order through picking and the agreed handover method.
Test a cancelled order or returned item against the store's policy.
Operational visibility
Bring the fields, reporting periods, and examples your team uses. Agree the available formats and any additional report work in the implementation scope.
Before you decide
No synchronisation interval is established here. Ask for a demonstration of the proposed connection, including delays, failed updates, and concurrent store sales.
Share its platform and order process. Compatibility, connector availability, ownership, and any migration work should be agreed in the implementation scope.
Bring a representative business example for POS-ECOM, including a correction or exception. Review the steps on this page with the team and agree which are supported by the proposed release, configuration, and services.
Request a proposal listing the selected modules, users, locations, deployment, migration, training, and support. Ask for taxes and ongoing charges to be itemised, with acceptance criteria and responsibilities agreed before implementation.
Configuration & support
Choose a configuration with clear responsibilities and commercial terms.
Confirm modules, users, branches, integrations and deployment requirements in your proposal. Displayed prices apply to the listed configuration.
Ask us to itemise taxes, hosting, migration, training and ongoing support. Support, updates and annual maintenance, where applicable, depend on your purchased plan and signed agreement.
Your next step
Discuss Point of Sales — E-commerce, review your requirements, and agree the configuration, services, and next steps with our team.
